Popular ShoreWare Call Manager Application Suite Rapidly
Becoming Unified Communications Interface of Choice for
Organizations of all Sizes
SUNNYVALE, CA, April 1, 2009 - ShoreTel, Inc., (NASDAQ: SHOR), a
leading provider of Pure IP Unified Communications (UC) solutions,
is pleased to announce that it has achieved the No.1 market-share
position worldwide for small and midsize businesses using its UC
desktop application, according to latest data released by the
Synergy Research Group. ShoreTel also is ranked sixth in market
share for UC desktop units in large enterprises worldwide, according
to the Synergy report, 'Q4 2008 Collaborative Applications Market
Shares,' providing clear confirmation of ShoreTel's rapid growth in
the UC market, and the increasing popularity of its easy-to-use and
manage UC system.
In the SMB segment, ShoreTel beat the next closest competitor,
Cisco, by almost 35 percent in sales of its popular ShoreWare® Call
Manager application suite. The award-winning ShoreWare Personal Call
Manager is included with every user license, and streamlines
communications in a user-friendly, intuitive application.
"We have always believed that an easy-to-use yet powerful desktop
application is the cornerstone of unified communications leadership,
and ensuring that every ShoreTel user has access to this compelling
tool is a key element of our commitment to delivering world-class
customer satisfaction," said John W. Combs, chairman and CEO of
ShoreTel. "This latest data confirms everything we've been hearing
from our growing fan base-ShoreTel's ease of use, highly available
distributed architecture and low total cost of ownership are just
some of the reasons why ShoreTel is becoming the platform of choice
for organizations of all sizes."
The report by Synergy Research Group is the first in the industry
to effectively quantify the number of desktop applications shipped
by leading vendors from 2006 to 2008.
"Architecturally, ShoreTel built its PBX from the ground up as a
Unified Communications platform, providing Collaborative
Applications as a standard feature set," said Jeremy Duke, CEO,
Synergy Research Group. "We believe this forward-thinking design has
positioned ShoreTel as a market leader and has been fundamental to
their market share gains in the face of much larger, capitalized
competitors. While ShoreTel's initial success has been rooted in
SMB, we believe ShoreTel has the product and the management team to
aggressively target the enterprise UC market, which will lead to
further market share gains."
ShoreTel is showcasing the latest release of its award-winning UC
software in Booth 909 at VoiceCon Orlando 2009, from March 30th
through April 2nd, and is hosting a partner pavilion in Booth 917 to
demonstrate the growing number of ShoreTel-certified UC solutions
providers who are taking advantage of ShoreTel's open platform.
